It’s Not About the Coffee: Lessons on Putting People First from a Life at Starbucks


It's Not About the Coffee: Lessons on Putting People First from a Life at Starbucks Author Howard Behar
ISBN-10 1591842727
ISBN-13 9781591842729
Year 2009-04-28
Pages 208
Language English
Publisher Portfolio
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During his many years as a senior executive at Starbucks Howard Behar helped establish the Starbucks culture which stresses people over profits He coached hundreds of leaders at every level and helped the company grow into a world renowned brand Now he reveals the ten principles that guided his leadership and not one of them is about coffee Behar shows that if you think of your staff as people not labor costs they will achieve amazing results He discusses the importance of building trust telling hard truths thinking independently and more And he shares inside stories of key turning points for Starbucks as it fought to hang on to its culture while growing exponentially

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